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职位描述/要求：
有意者请将简历投至：bpohr@neusoft.com
并请在邮件标题处注明：姓名＋应聘职位＋目前所在地＋信息获知渠道名称
Customer Service superviso r (1 Person)
Job Description:
-Overall management on the customer service support project to ensure on time, within budget, quality delivery;
-Driving continuous improvement in delivery to maintain a high level of customer satisfaction;
-Staff and shift management;
-Process design, review, audit and improvement
-Timely and accurate reporting;
-Dealing with escalations on any aspect of delivered services
Qualification:
-Bachelor degree or above, major in English or related
-Fluency in English, listening and speaking, good writing ability;
-2~3 years working experience in managing a project or teaching;
-Oversea studying or working experience is preferred;
-Excellent interpersonal skills;
-Responsible, Decision-making and strong problem resolution ability.
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