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职位描述/要求:
Job Duties: -To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers. -To establish and keep good relationship with valuable customers by providing one-stop counter services. -To have a strong sales sense and skills to cross-sell and proactively refer potential customers to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers. -To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service -Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior.
Job Requirements: -Bachelor degree or above -At least 1-2 years banking related experience -Good understanding of local rules and regulations and internal guidelines -Strong sense of responsibility -Good communication skills and interpersonal skills -Good service sense -Fluent in both verbal and written English
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